Right of withdrawal
If for some reason you are not satisfied with your order you can return the purchased goods, without any penalty, within fourteen (14) working days from the day you received the products purchased on CollectorAvenue.it. The products to be returned must be delivered to the courier fourteen (14) working days from the date of receipt and only after having filled out the Return Form that you find online and which will allow you to obtain the return code.
Conditions for exercising the right of withdrawal
The right of withdrawal is exercised correctly if the following conditions are met:
If you have met all the conditions required, you will be reimbursed the price of the products purchased, remaining at your expense only the costs of return.
Timing and methods of repayment
After we have received your return and checked that all the requirements have been met, you will receive an e-mail confirming acceptance of the return and the refund will be activated as soon as possible, and in any case within thirty (30) days from the date on which you have announced your intention to exercise your right of withdrawal, provided that this occurred in compliance with the conditions above.
Last update: March 1, 2018